Kiss988 believes that online entertainment only has meaning when played in a healthy, safe, and controlled manner. We provide comprehensive control tools and guidance to help you stay in control at all times.
These tools are available in your account settings and can be activated at any time at no charge.
Set daily, weekly, or monthly deposit limits according to your means. Once a limit is set, the platform will not allow deposits beyond the amount you have specified.
Set the maximum loss amount you are willing to absorb within a given period. Once this limit is reached, the platform will automatically stop your wagering activity.
Set a daily play time limit to remind yourself not to spend too much time on the platform. A notification will be sent when your time limit is approaching.
If you feel you need a break from the platform, activate the account pause feature for a period of 24 hours, one week, or one month. Your account will be temporarily suspended without any loss of balance or data.
For those who feel the need to stop completely, the self-exclusion option allows you to permanently block account access. This process cannot be easily reversed.
Receive periodic reminders showing how long you have been playing and the amount you have spent. This information helps you make more mindful and informed decisions.
Responsible gaming refers to a healthy, mindful, and controlled approach to participating in any form of gambling or wagering. It means treating gambling as a form of entertainment — not as a way to make money or solve financial problems — and always playing within your own financial and emotional limits.
At kiss988, responsible gaming is not just a marketing phrase. It is part of how we operate the platform, design product features, and train our customer support team. We believe a great platform is not only one that offers the best games, but also one that takes the wellbeing of its members most seriously.
Gambling should be a fun and entertaining activity. Once it starts to feel like a burden, obligation, or source of stress, that is a sign you need to pause and reassess.
All self-control tools we provide can be accessed directly through your account settings page on the kiss988 platform. Here is a quick guide on how to use them:
Click the profile icon or go to the "Account Settings" section from the platform's main menu.
This section contains all the self-control tools available for you to use.
Whether it is a deposit limit, loss limit, play time limit, cooling-off period, or self-exclusion — choose based on your needs.
Enter the amount or period you want. Lower limit changes take effect immediately; limit increases require a 24–48 hour waiting period as a precautionary measure.
The system will send a confirmation via email. All changes are recorded in your account history for reference.
If you have any difficulty accessing or setting up these control tools, the kiss988 customer support team operates 24/7 and is ready to assist you via live chat.
One of the biggest challenges in addressing problem gambling is identifying it early. Many people only realize there is a problem once it has already become serious. Here are some early warning signs to watch out for:
You think about gambling almost constantly and find it hard to focus on anything else.
You need to wager increasingly larger amounts to achieve the same level of excitement as before.
You play trying to win back money you have lost, not purely for enjoyment.
You feel restless, irritable, or uncomfortable when trying to cut back or stop gambling.
Gambling activity is starting to affect your personal relationships, work, or family responsibilities.
You borrow money, sell possessions, or dip into emergency savings for gambling purposes.
You hide your gambling activity from family members or loved ones.
If you identify two or more of the above signs in yourself, we encourage you to take proactive steps by using the control tools we provide or by contacting the kiss988 support team for further guidance.
Kiss988 takes our social responsibility seriously, particularly in protecting groups that are more vulnerable to the risk of problem gambling.
Youth Protection: Kiss988 has a zero-tolerance policy on the registration or use of the platform by individuals under 18 years of age. We implement strict age verification during registration and throughout the KYC process. Any account suspected of belonging to an underage individual will be investigated and terminated immediately.
National Self-Exclusion Program: Kiss988 respects and complies with any self-exclusion lists issued by the relevant regulatory authorities. Individuals who have registered under a self-exclusion programme will not be permitted to register for or use our platform.
Staff Training: All kiss988 customer support staff receive specialist training to identify signs of problem gambling and how to provide appropriate support to members who need help.
Responsible Marketing Controls: Kiss988 will not send promotions or bonus offers to members who have activated self-control tools or whose accounts show concerning usage patterns. We also do not target our marketing at younger audiences or those who have opted out of marketing communications.
Answer the following questions honestly. There are no right or wrong answers — they are simply a tool to help you assess your relationship with gambling.
If you or someone you know needs help with a gambling problem, the most important first step is being willing to acknowledge that there is a problem and seek support. This is not a sign of weakness — on the contrary, it is a sign of strength and courage.
There are several ways to get help:
If you are in crisis or need immediate help with a gambling problem, please contact the kiss988 support team via live chat on our platform now. We are ready to help you take the first step toward healthier and more controlled play.
Here are some practical tips to help you enjoy a healthier and more enjoyable playing experience at kiss988:
Reach the kiss988 support team via live chat on the platform — we operate 24 hours a day, 7 days a week and are ready to help you.
These principles are the foundation of a healthy and enjoyable gaming experience.
Only use money you can afford to lose without affecting your basic needs and those of your family.
Set time and money limits before you play, and stick to them without exception under any circumstances.
Never treat gambling as a source of income or a way to solve your financial problems.
Seek help early — don't wait until the problem becomes serious before taking the necessary action.